Terms of Service

• Service Agreement: By booking a mobile massage, you agree to these terms. You must be at least 18 years old or have a parent or guardian present.

• Health Disclosure: You must share all health conditions, allergies, and injuries before the session begins. Massage is not a substitute for medical care. The therapist can stop the session if you show signs of a contagious illness or serious medical risk.

• Safe Environment: You must provide a clean, safe, and quiet space for the therapist to set up their table. You must keep pets in a separate room during the visit.

• Zero Tolerance Policy: Therapists have the right to end the session immediately without a refund if you act inappropriately, make sexual advances, or create an unsafe environment.

• Liability: The company and therapist are not responsible for any injury, loss, or damage to personal property during the appointment, except in cases of proven gross negligence.

Refund Policy

• Cancellation Window: You can cancel or reschedule your appointment up to 24 hours before the start time with no fee.

• Late Cancellation: If you cancel less than 24 hours before your appointment, you will be charged 50% of the service price.

• No-Show Policy: If you are not home or do not answer the door when the therapist arrives, it counts as a no-show. You will be charged the full 100% price of the scheduled service.

• Therapist Delays: If the therapist arrives late due to traffic or emergencies, your massage time will either be extended or partially refunded to match the missed time.

• Dissatisfaction: Refunds are not given after the massage is complete. If you are unhappy during the first 15 minutes, you must tell the therapist so they can adjust the pressure or technique.

Refund Policy

• Cancellation Window: You can cancel or reschedule your appointment up to 24 hours before the start time with no fee.

• Late Cancellation: If you cancel less than 24 hours before your appointment, you will be charged 50% of the service price.

• No-Show Policy: If you are not home or do not answer the door when the therapist arrives, it counts as a no-show. You will be charged the full 100% price of the scheduled service.

• Therapist Delays: If the therapist arrives late due to traffic or emergencies, your massage time will either be extended or partially refunded to match the missed time.

• Dissatisfaction: Refunds are not given after the massage is complete. If you are unhappy during the first 15 minutes, you must tell the therapist so they can adjust the pressure or technique.

Privacy Policy

• Information Collected: We collect your name, phone number, email address, physical address, and billing information when you book an appointment.

• Health Records: We collect health intake forms detailing your medical history, injuries, and preferences to ensure a safe massage session.

• How We Use Information: We use your data to schedule appointments, process payments, send confirmation texts, and help therapists prepare for your session.

• Information Sharing: We share your name, address, and health details only with the specific therapist assigned to your booking. We never sell your data to third parties.

• Data Security: We use secure, encrypted booking software and payment processors to protect your personal and financial details.

• Your Rights: You can request to view, update, or completely delete your personal information and health records from our system at any time by contacting us.